Privacy Policy

Welcome to Fried Thai Spice. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website (friedthaispice.com), visit our restaurant, or engage with us in any way.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect personal and non-personal information to improve our services and provide a seamless experience. This information may include:

1.1 Personal Information
  • Name
  • Email Address
  • Phone Number
  • Delivery Address (if ordering online)
  • Payment Information (if applicable for online payments)
1.2 Non-Personal Information
  • Browser type and device information
  • IP address
  • Website usage data (pages visited, time spent, etc.)
  • Cookies and tracking data

This information is collected when you visit our website, place an order, contact us, or interact with our restaurant online.

2. How We Use Your Information

We collect your information to improve our services and provide a better experience. We use your data for:

  • Processing and delivering orders (for dine-in, takeaway, or delivery)
  • Customer support and order assistance
  • Sending order confirmations, promotions, or service updates
  • Improving website functionality and performance
  • Ensuring security and fraud prevention

We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking Technologies3.1 What Are Cookies?

Cookies are small files stored on your device that help websites remember your preferences and improve your browsing experience.

3.2 How We Use Cookies

We use cookies to:

  • Enhance website performance
  • Remember your order preferences
  • Analyze website traffic and improve services
  • Show relevant promotions based on browsing behavior

You can disable cookies in your browser settings, but some website features may not function properly.

4. Data Protection and Security

We take data security seriously. We have implemented measures to:

  • Prevent unauthorized access to your personal information
  • Ensure encrypted transactions for online payments
  • Secure our website and servers against cyber threats

Despite these measures, no online platform is 100% secure. Please keep your account details private and report any security concerns to us.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • With third-party delivery services to fulfill your food order
  • With payment processors for secure transactions
  • When required by law for legal compliance or investigations
  • With service providers to improve website performance and customer experience

All third parties we work with follow strict data protection guidelines.

6. Third-Party Links

Our website may contain links to external sites, such as:

  • Food delivery platforms
  • Social media pages
  • Payment gateways

We are not responsible for the privacy policies of these external sites. Please read their terms before using their services.

7. Marketing and Communication

We may send you promotional messages, updates, or special offers via:

  • Email
  • SMS
  • WhatsApp

You can opt out of marketing messages at any time by clicking the “unsubscribe” link in emails or contacting us directly.

8. Your Privacy Rights

As a customer, you have the right to:

  • Access your personal data stored with us
  • Correct or update your information
  • Request data deletion (subject to legal and service limitations)
  • Opt out of marketing communications

To exercise your rights, please contact us at +973 3390 4777.

9. Data Retention Policy

We store your personal data only as long as necessary for:

  • Fulfilling food orders and customer service
  • Legal compliance and business operations
  • Website and security improvements

When data is no longer needed, we securely delete or anonymize it.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that we have unintentionally collected such data, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be:

  • Posted on this page
  • Effective immediately upon posting

By continuing to use our services, you agree to the updated terms.

12. Contact Us

For questions about this Privacy Policy, please reach out to us:

📍 Address: 20 Shop 32, Road 4101, Manama, Bahrain
📞 Phone: +973 3390 4777
🕒 Hours: Closes at 10:00 PM

We appreciate your trust in Fried Thai Spice and are committed to protecting your privacy.