Welcome to Fried Thai Spice! These Terms of Use ("Terms") govern your access to and use of friedthaispice.com (the "Website"), our services, and our restaurant located at 20 Shop 32, Road 4101, Manama, Bahrain. By accessing, browsing, or using our website, you agree to follow these terms and conditions.
If you do not agree to these terms, please do not use our website or services.
1. General Information- Fried Thai Spice is a restaurant offering authentic Thai cuisine, available for dine-in, takeaway, and delivery.
- Our website provides information about our menu, restaurant location, operating hours, and contact details.
- These Terms apply to all visitors, customers, and users of the website.
2. Acceptable UseYou agree to use our website in a responsible and lawful manner. This means:
- You must not use our website for fraudulent or harmful activities.
- You must not interfere with the website’s operation, such as attempting to hack, disable, or overload our servers.
- You must not copy, modify, or distribute any content from our website without permission.
- You must not post or transmit any offensive, misleading, or harmful content through our website.
Any misuse of our website may lead to restrictions on your access.
3. Orders and Payments3.1 Ordering Process- You may place an order for food through our website, phone, or in person at our restaurant.
- Orders are confirmed once payment is received (if applicable).
- We reserve the right to refuse or cancel any order due to incorrect pricing, unavailability of items, or suspected fraud.
3.2 Pricing and Payments- Prices for menu items are displayed on our website and may change at any time.
- All prices are in Bahraini Dinars (BHD) and include applicable taxes.
- Payment methods accepted: cash, debit/credit card, and online payment (if available).
- Once payment is made, it cannot be refunded, except as per our refund policy.
4. Delivery and Pickup4.1 Delivery- We offer delivery services within specific areas in Bahrain.
- Delivery time estimates are provided but may vary based on traffic, weather, and order volume.
- If a customer provides an incorrect address, delivery may be delayed or canceled without a refund.
4.2 Pickup- Customers may place orders for pickup at our restaurant.
- Orders must be picked up within the given timeframe to ensure freshness.
We are not responsible for food quality after the recommended consumption time has passed.
5. Cancellation and Refund Policy- Orders cannot be canceled once confirmed unless there is an issue with the order.
- If an item is out of stock, we will inform you and offer a replacement or refund.
- Refunds may be issued only in cases of incorrect or defective food items.
- Refunds will be processed using the original payment method and may take up to 7 business days.
For refund requests, please contact us at +973 3390 4777.
6. Intellectual Property Rights- All content on this website, including text, images, logos, and menu designs, is owned by Fried Thai Spice and is protected under copyright laws.
- Users may not copy, use, or distribute any content from this website without our written consent.
Any unauthorized use of our intellectual property may lead to legal action.
7. Privacy PolicyWe respect your privacy. Our website may collect limited personal data such as:
- Name
- Phone number
- Email address
- Delivery address (if ordering online)
This information is used only for processing orders and improving our services. We do not sell or share your data with third parties.
For full details, please refer to our Privacy Policy.
8. Third-Party LinksOur website may contain links to third-party websites, such as:
- Food delivery services
- Social media pages
- Payment gateways
We are not responsible for the content, policies, or practices of these third-party sites. Please review their terms before using their services.
9. Limitation of Liability- We strive to provide accurate information, but we do not guarantee that our website will always be error-free.
- We are not liable for any losses, damages, or injuries caused by the use of our website or food services.
- Customers are responsible for informing us of any food allergies before placing an order.
10. Changes to These Terms- We may update these Terms of Use from time to time.
- Any changes will be posted on this page, and continued use of our website means you accept these changes.
11. Contact UsIf you have any questions about these Terms of Use, please contact us at:
📍 Address: 20 Shop 32, Road 4101, Manama, Bahrain
📞 Phone: +973 3390 4777
🕒 Hours: Closes at 10:00 PM
Thank you for choosing Fried Thai Spice! We appreciate your support and look forward to serving you.